Shipping policy

Shipping Policy

Delivery Policy – Frigusly

Shipping

We ship your parcels within 1 to 3 business days (order processing time).

Delivery

Delivery times depend on your shipping address:

• Country: Switzerland and international
• Transit time: 6 to 9 business days (depending on destination)
• Delivery costs: Free *

*FREE delivery

Order Tracking

We will send you tracking information within 24 hours of your order leaving the warehouse, to the email address you provided at checkout.

Returns and Refunds

If you would like to return your order, please refer to our return and refund policy.

You can contact our customer service team at any time by visiting our contact page.

Our Contact Details

Email: contact@frigusly.com
Phone: +41 79 857 99 41
Address: Boulevard de Saint-Georges 4, 1205 Geneva, Switzerland